Sunday, 11 March 2007
UK Relocation - Update [Final :)]
The switch's have been re-configured and everything is working correctly now.
Saturday, 10 March 2007
UK Relocation - Update
It has come to our attention that there is degraded performance on the segment of the new network.
We are going back in to investigate and resolve this issue. We suspect it’s a switch fault.
We are going back in to investigate and resolve this issue. We suspect it’s a switch fault.
UK Relocation
This migration / relocation has now been completed. All servers were shut down at 11:30am, and we started to power servers up from 1pm onwards. All work was completed around 17:30.
All servers will need one more reboot but this will be done in the next two weeks and will only cause a few minutes downtime per machine.
All servers will need one more reboot but this will be done in the next two weeks and will only cause a few minutes downtime per machine.
Thursday, 8 March 2007
Delayed Accounts Run
Due to upgrades with the accounts system prior to the new system being put into place, there have been some delays with last months billing cycle.
The normally billing runs have started again today, so any payments not taken last month will be taken in the next 7 days.
The normally billing runs have started again today, so any payments not taken last month will be taken in the next 7 days.
Friday, 2 March 2007
PLANNED MAINTENANCE 12-MAR-2007 23:00 - 13-MAR-2007 05:00 (PST)
One of our US transit provider's (Eli.NET) is upgrading their network. They have advised us that there may be a 30 minute period of downtime while they switch circuits.
This will effect ALL US Services.
This will effect ALL US Services.
Thursday, 1 March 2007
PLANNED MAINTENANCE 10-MAR-2007 09:00-21:00 (Sat)
We are carrying out a maintenance window on Saturday the 10th March 2007.
This will involve a complete relocation of half of our UK network. We migrated the first half in October 2006, and this is the second and final stage in the migration.
Unfortunately the downtime period will be several hours, the servers will be powered down for 2 hours to allow them to cool, then be packed and physically moved to the new location, where they will be re-installed and powered back up. The physical distance is only a matter of a few miles.
This only effects UK services, the US network will remain un-effected.
The period of downtime is estimated to be between 3-5 hours, during this time all services will be unavailable (Mail/Web).
The relocation will be done as quickly as possible but the cooling down period is required to ensure the change of ambient temperature does not damage the equipment.
This will involve a complete relocation of half of our UK network. We migrated the first half in October 2006, and this is the second and final stage in the migration.
Unfortunately the downtime period will be several hours, the servers will be powered down for 2 hours to allow them to cool, then be packed and physically moved to the new location, where they will be re-installed and powered back up. The physical distance is only a matter of a few miles.
This only effects UK services, the US network will remain un-effected.
The period of downtime is estimated to be between 3-5 hours, during this time all services will be unavailable (Mail/Web).
The relocation will be done as quickly as possible but the cooling down period is required to ensure the change of ambient temperature does not damage the equipment.
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