Remote Port Access

We are in the process of hardening the firewall rules.

Once the work is completed all ports will be blocked except the following

http (80)
https (443)
ftp (20/21)
ssh (22)
ident (113)
smtp (25)
pop3 (110)
svn (3690)

Remote MySQL access will be blocked by default, because of the way we setup
MySQL, it runs on various ports. So rather than leave all the ports open the
default will be to have these ports closed, and opened upon request.

As the majority of users do not make remote MySQL connections this has been
deemed the best solution.

Therefore if you require remote MySQL access, please contact support quoting
your username or account number.

Resellers please note that the default will be to leave remote MySQL access
open.

Server4

Server4 is now back on line, this server will be migrated to the new
platform in the next few days along with Server11

Server4

Server4 is currently offline for maintenance this should be resolved shortly

EC-Server2 Upgrade

This is now complete, all services should be functioning normally

EC-Server2 Upgrade

We are currently upgrading EC-Server2 (formally server6) there will be a
period of downtime where the servers are synced and brought back online.

Once the migration is finished we will update the blog

Upgrades / Migrations

Software Upgrades
Over the next few weeks we will be upgrading the core operating system on our servers. This will involve total re-installation as the machines are upgraded in turn.

US Network Migration
We are shortly migrating our US network to a new facility, this will involve IP address changes however as we handle 99% of our customers DNS this will not effect the majority of customers.

The migration will be done a server at a time and update news posted on the blog as it happens. We expect the whole migration to take between 4-6 weeks although will aim to complete as soon as possible.

There will be intermittent periods of downtime during these upgrades and migrations but we are aiming to keep them to a minimum.

SSH Access

We upgraded the version of SSH on most of the servers yesterday, so please
ensure you are using SSH version 2 when accessing the servers. SSH Version 1
will no longer work.

PHP6 Hosting

We will shortly be offering PHP6 hosting for customers wanting a testing platform for their development work.

These will be dedicated PHP6 hosting servers running MySQL5, more information to follow shortly.....

Any questions please contact sales