Server4/11/14 are currently off-line.
A software issue has taken the above three servers off-line, we are working to resolve the issue but as yet do not have an ETA on the fix.
-- Update 22:00 02/12/09 --
The servers are still off line, a failure in the Xen Host server has totally floored the hosting platform. New hardware is installed to replace it, however the issue we have is time.
The delay in restoring services stems from the initial time taken to get the old server into a bootable state to recover customers data, we have now recovered the data and are currently in the process of rebuilding the new Xen system and migrating the data to the new server. However due to the large amount of data this is taking quite some time.
Please be assured that we are working on this 24/7 in a bid to restore services ASAP
-- Update 11:45 03/12/09 --
All issues were resolved last night about 11pm and all services should be working
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